EDELSURIT management, observability and cloud
Infrastructure that warns you before it fails.
We implement the platforms IT teams use to support their users, watch their infrastructure and grow into the cloud, with local support and direct escalation to the manufacturer.
What we do
in IT platforms for Banco Nacional de Fomento, the Central Bank and the Ministry of Foreign Affairs (2025–2026).
- ITIL-based service desk and IT service management: incidents, changes, assets and service catalog.
- Monitoring and observability for networks, servers, applications and cloud.
- Microsoft Azure, Microsoft 365 and multi-year enterprise licensing.
- Implementation, configuration, training and annual support under SLA.
Reference projects
Contracts delivered for the Paraguayan government and industry.
Technologies we work with
- ManageEngine
- SolarWinds
- Paessler PRTG
- Microsoft Azure
- Microsoft 365
- Microsoft Defender
- SoftExpert
Banco Nacional de Fomento (BNF)
Upgrade of the ManageEngine ServiceDesk Plus platform and 50 technician licenses. PYG 848 million.
Central Bank of Paraguay
Paessler PRTG XL1 with support and escalation to the manufacturer; acceptance certificate issued.
Ministry of Foreign Affairs
SolarWinds observability and Azure credits for 36 months.
Let’s talk about your next project.
Book a technical site survey: an EDELSUR engineer visits your site, identifies risks and proposes a tailored solution.